Shipping policy

Luna blooommLast Updated: May 12, 2026At Luna blooomm, we carefully hand-pack every order with love and attention so your bohemian treasures arrive safely and beautifully.Processing TimeAll orders are processed within 1–3 business days (Monday to Friday), excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.Custom or made-to-order items may require longer processing times. We will notify you if there is any delay.Shipping Destinations & RatesWe currently ship to the following locations:
Destination
Shipping Method
Estimated Delivery Time
Cost
United States (Continental)
Standard Shipping
3–7 business days
From $6.95
United States (Continental)
Express Shipping
2–4 business days
From $14.95
Alaska & Hawaii
Standard Shipping
7–12 business days
From $19.95
International
International Standard
7–21 business days
From $18.95
  • Free shipping is available on qualifying orders (automatically shown at checkout).
  • Shipping rates are calculated based on weight, size, and destination.
TrackingYou will receive a tracking number via email as soon as your order is shipped. You can track your package directly through the link provided.International Orders
  • International shipping times are estimates only and may be affected by customs processing.
  • Customers are responsible for any customs duties, import taxes, and VAT charged by your country. These fees are not included in the shipping cost and must be paid by the recipient.
  • We are not responsible for delays caused by customs.
Shipping CarriersWe primarily ship with:
  • USPS (United States Postal Service)
  • UPS
  • DHL (for international orders)
Order Changes & CancellationsIf you need to change or cancel your order, please contact us as soon as possible. We can only accommodate changes before your order has been shipped.Shipping Issues
  • Lost or Damaged Packages: Please notify us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and may issue a replacement or refund where appropriate.
  • Delivery Delays: While we do our best to meet estimated delivery times, we are not responsible for delays caused by carriers, weather, customs, or other unforeseen events.
Contact UsIf you have any questions about shipping, your order status, or delivery, please don’t hesitate to reach out.
  • Email: Luna blooomm@outlook.com
  • Phone: +44 (0) 190 876 4321
We usually reply within 24–48 hours during business days.