Terms of Service

Effective Date: May 12, 2026Welcome to Luna blooomm (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, and any related services (collectively, the “Services”) provided by Bainhotte.By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.1. About BainhotteLuna blooomm is a brand dedicated to Bohemian-style clothing, accessories, and lifestyle products. Our mission is to inspire free-spirited living through beautiful, ethically inspired designs that celebrate individuality, creativity, and connection with nature.Company Information
  • Brand Name: Luna blooomm
  • Email: bainhotte@outlook.com
  • Phone: +44 (0) 190 876 4321
  • Address: 1850 Berryhill Place, Montgomery, Alabama
2. EligibilityYou must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement.3. User AccountsTo purchase products or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.4. Orders and Purchases
  • All orders are subject to acceptance and availability.
  • Prices are listed in the currency displayed and are subject to change without notice.
  • We reserve the right to cancel or limit orders at our discretion (e.g., suspected fraud, errors in pricing, or stock issues).
  • Payment must be made through our approved payment processors. You agree to provide accurate and complete payment information.
5. Shipping and DeliveryWe aim to ship orders promptly. Delivery times are estimates only and are not guaranteed. Risk of loss or damage passes to you upon delivery to the carrier. International orders may be subject to customs duties and taxes, which are your responsibility.6. Returns, Refunds, and ExchangesPlease refer to our Returns Policy (available on our website) for detailed information. All returns must comply with the conditions set out in that policy. Certain items, including final-sale or personalized products, may be non-returnable.7. Intellectual PropertyAll content on our Services—including text, images, logos, designs, graphics, and product photos—is the intellectual property of Luna blooomm or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.8. User Content and ConductIf you submit reviews, photos, or other content (“User Content”), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it for promotional purposes. You represent that your User Content does not infringe any third-party rights and is not offensive, unlawful, or harmful.You agree not to:
  • Use the Services for any unlawful purpose;
  • Attempt to gain unauthorized access to our systems;
  • Transmit viruses, malware, or disruptive code;
  • Harass, defame, or harm other users or our brand.
9. Disclaimers and WarrantiesOur Services and products are provided “as is” and “as available.” We do not warrant that our website will be error-free, uninterrupted, or free of viruses. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.Bohemian-style products are handmade or small-batch and may have natural variations in color, texture, or finish. These variations are part of the charm and not defects.10. Limitation of LiabilityTo the maximum extent permitted by law, Luna blooomm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services or products, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.11. IndemnificationYou agree to indemnify and hold harmless Bainhotte, its owners, employees, and affiliates from any claims, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms, your User Content, or your use of the Services.12. Changes to These TermsWe may update these Terms from time to time. We will notify you of material changes by posting the new Terms on our website and updating the effective date. Your continued use of the Services after the changes constitutes acceptance of the revised Terms.13. Governing Law and Dispute ResolutionThese Terms shall be governed by the laws of the State of Alabama, United States, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Montgomery County, Alabama.14. SeverabilityIf any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.15. Contact UsIf you have any questions about these Terms of Service, please contact us at:
  • Email: bainhotte@outlook.com
  • Phone: +44 (0) 190 876 4321
  • Address: 1850 Berryhill Place, Montgomery, Alabama
Thank you for choosing Bainhotte. We hope our Bohemian creations bring beauty, freedom, and inspiration into your life.